Delivery information

From our store to your door.

Find delivery options, prices and tracking information for UK and international orders.

DPD delivery

DPD is our main UK courier, with tracking updates and a delivery time slot where available.

International delivery

Royal Mail International Tracked is available for eligible European orders up to £500. DHL Express is used for orders over £500, all Futera products and destinations outside Europe.

Import duties and taxes

International customers pay any import duties, taxes and customs or carrier clearance fees. We do not cover or reimburse these charges.

UK Buyers

DPD Next Day

£5.99 Standard UK delivery
  • £5.99 DPD delivery on UK orders
  • Order in-stock items before 1pm for same-working-day dispatch
  • Next-day service after dispatch; delivery times may vary by destination
  • Tracking updates and a delivery time slot where available

International Buyers

Royal Mail International & DHL Express

From £20 International delivery
  • £20 Royal Mail International Tracked for eligible European orders up to £500
  • £50 DHL Express to Japan, Australia and New Zealand, including Futera products
  • £35 DHL Express to other eligible destinations, including the USA; European orders over £500 and Futera products use DHL Express
  • Fully Tracked
  • Delivery times depend on the destination and customs processing

Pre-orders & dispatch

Pre-orders ship when stock becomes available. Estimated release dates may change, and the same-working-day dispatch cut-off does not apply to pre-orders. Delivery times run from dispatch, not the date your order is placed.

Need help with a delivery? Contact our team →